got disconnected b/c of $1.50.

Okay so if any of you have considered getting your electricity with CPL Prepaid, please be aware that you might get disconnected for having your account in the negative for $1.50.. IT WILL HAPPEN.. It happened to me FRIDAY AFTERNOON…

It was the worst thing ever… And AEP did not connect us until Saturday at 11:18PM even though we had already made a payment the day before and we were supposed to be connected within two hours after the payment..

They didn’t want to send a truck to connect us manually so they were “trying” to do it through their computers…

The point is, CPL Prepaid sucks and they don’t even give you a day to pay any balance that is negative.

We had to spend a night in a hotel Friday night. On the bright side, after some fighting, CPL has agreed to reimburse us for the hotel room.

 

I can’t believe my weekend was ruined over $1.50, and I wasn’t even aware we were negative until we were disconnected because I had checked our account 2 hours before, and it was still okay.

:-/

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About christyrendon

I'm a 26 year old working mom of two amazing kids, Adan (2 1/2) and Christy (1).. I've been married for 3 years to Edward..

2 responses to “got disconnected b/c of $1.50.

  1. Thats horrible. We are just having some bad luck lol. I wish we lived closer to eachother to be able to be friends and hang out & keep one another sane haha. But at least you got them to reimburse you for the hotel room. And thats weird they did it over 1.50. Here I know people who get disconnect notices after owing like $1000. And they still dont get disconnected if they make a small payment as long as their paying something. Hopefully this week is better for me & you both. I just know being at work sitting on my broken ass is going to suck lol.

  2. @Aletheas_Unspoken_words – Yes we just had the worst luck last week! To top it off, our a/c in the bedroom was messing up… It looks like it’s working better yesterday though lol… lol yea that would be great to live closer so yes we could keep each other from going insane in these crazy life situations haha… and yea well it’s a prepaid program and i understand we need to stay with a positive account, but a few dollars shouldn’t matter unless we really never want to pay it ya know?? ugghh..

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